FAQ'S
We sure do! International delivery is between 1-6 weeks depending on the shipping method you select at checkout. We offer FREE shipping to Canada for orders over $100! We also offer FREE worldwide shipping to all other countries over $250!Please note: We ONLY cover postage for international orders that qualify for free shipping. Customer is responsible for any and all customs, duties, or brokerage charges added by your home country upon delivery.
Once you've reached the checkout stage, enter your promotional code into our discount bar, enter the correct code and click 'Apply'. If the code is valid, your discount will be applied! Please note, only one promotion/discount code is redeemable per order and weDO NOTprice match any past promotions under any circumstances.
Anytime you place an order you will receive 2 emails. The first will be a confirmation email containing your order number. The second email contains your tracking number and is sent once your item has been marked as shipped! Please note that it can take up to 24-48 hours for your tracking number to be activated!
In order to return properly, please refer to our Return Policy online to make sure your return meets the criteria. If you have any questions regarding return eligibility, please email us!
Once your package is received, please allow up to 5 business days for processing. Once your return has been processed, you will receive an email notification with your credit.
We are so sorry your item arrived damaged. Please email us as soon as possible with the damage description and photo, or description of why your item appears to be defective so that we can get this resolved quickly for you!
We try to get adequate stock for our gorgeous pieces, but sometimes we may underestimate how much our customers love our items! We do restock sold out styles daily, though! Please let us know via Instagram if you are hoping to get your hands on an item, and we will do our best to get a restock or pre-order online for you! AndALWAYSsign up for the waitlist on the product page! We check our waitlists every day to determine which items we need to restock for our customers, and you'll be the first to know via email the second your favorite item is back available for purchase!
Yes, yes, yes! WeALWAYSoffer cancellations for pre-order items that have NOT already been processed and shipped for a full refund to original payment method. Once the shipping notification goes out, unfortunately we are unable to cancel your pre-order, but you may always return it for a store credit.
Unfortunately, pre-order ship date estimates are always that - estimates. We receive a projected ship date from our designers, however things can always happen with production and cause delays in the pre-order waiting period. Items may arrive 2 weeks earlier than projected, or 2 weeks later. Once you receive your shipping notification, that means it has arrived and will be on it's way to you shortly! If for any reason there is a delay that doesn't coincide with your timeline needed for the item, we always offer cancellations on pre-orders for a full refund to original payment method.PLEASE NOTE: This is the ONLY instance that we offer a full refund to original payment method. Once the item has shipped, we only offer store credit for returns.
Our Instagram & Twitter friends are the first to be updated about restocks pre-orders, sales, and contests! We also have a newsletter than you can sign up for on the bottom of our home page! And of course, our waitlist sign up on each product page will give you a notification the second an item is restocked.
Glad you asked! We sure do! Get rewarded EVERY time you shop with ourStyle Perks Rewards Program! You will earn 5 Style Perks for every $1 you spend, plus Style Perks for following us on our social medias, 500 Perks Points on your birthday, and 200 Style Perks just for signing up!
It's super easy to join and 100% FREE! Just tap the shopping bag icon in the bottom right hand corner of our website, and tap the "Sign Up"button. Enter your name, email, and create a password. Don't forget to sign into your account any time you make a purchase! This is how your Style Perks Points are added to your account!
Ready to redeem your points for $$$ off your order?! Here's how you do it!
1. Tap on the "Rewards" shopping bag icon in the bottom righthand corner of our website.
2. Sign in, if you haven't already.
3. Tap "Rewards" on your Style Perks Rewards Pop-Up Dashboard to view your rewards.
4. Tap "Redeem", and slide the toggle bar to select how many points you'd like to redeem.
5. Tap "Apply Code" to add to your order, or copy and paste to the discount code box at checkout.
PLEASE NOTE: Our website is only able to accept one discount or rewards code per order.
We are here to help! Please email us at customerservice@shopbellaandbloom.com to get in touch with our amazing support team! We respond to all emails Monday-Friday from 10AM-5PM CST. Any emails sent Friday after 5PM CST- Sunday will be answered first thing Monday morning.