Simpler Times Cable Knit Turtleneck Sweater: Heather Gray

• Please note: All items in the Sale category, Flash Sales, and any promotional sales 40% off or more are non-returnable, non-refundable and FINAL SALE!  These items CANNOT be returned for a refund, cannot be returned for a store credit or be exchanged!

• Accessories, Jewelry, and Bralettes are FINAL SALE and cannot be returned or exchanged. 

REFUSED OR UNDELIVERABLE ORDER(S)

1. If you refuse a confirmed order, you will be charged for the actual cost of the shipping to you.
2. Undeliverable orders due to error on your part will require re-shipment and will be subject to a re-shipment fee. If you decide not to reship, you will be charged for the original shipping fee.

RETURNING
1. Refer to the complete Return Policy above to ensure that your return meets all criteria.
2. Complete the return form on this page and include it inside any package you are returning. Securely repackage your items. Enclose a copy of the receipt and completed RETURN FORM.
3. Please return your item(s) via the shipping carrier of your choice. Return shipping is solely the customer's responsibility unless otherwise stated. We recommend using a carrier that provides tracking information for your record. We are not responsible for any lost or damaged merchandise while in transit. We can also provide a pre-paid USPS return shipping label if you prefer - this cost will be deducted from your return credit. Please shoot us a message via our Instagram or Facebook instant messaging to request one of our $5.99 pre-paid return labels. 
4. Once your package is received please allow our Returns Department up to five business days for processing. When your return is processed you will receive an email notification with the status of your return.

REFUND

• We will issue your purchase amount minus any shipping fee (except free shipping) as a store credit. We do NOT offer cash refunds. This is the return policy for ALL payment methods. Using AfterPay as payment method does not change the return policy.
  

 RETURN ADDRESS:

ATTN: Returns Department
Bella and Bloom Boutique
2535 FM 685
Suite 325
Hutto, Texas 78634